Professional Development · by Sharon Mackenzie SpiritRSPrac
The Responsible Use of Organisational Authority
Corrective Leadership Development: Accountability, Communication, Conflict Resolution and Psychosocial Safety
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Professional development · Corrective leadership development · 2 hours (approximately 2–2.5 hours of learning) · AUD $89.00 per person · NSW WHS psychosocial framework informed
Complete all 24 lessons and pass the 18-question final assessment at 80% or higher. Retries are available. Your Spirit Led Institute Certificate of Completion records 2 hours of professional development (approximately 2–2.5 hours of learning); it is not accreditation, a qualification or SafeWork NSW certification, and does not imply endorsement by any regulator. The course does not diagnose, assume intent or make findings about any individual; all examples are fictional.
Manager Workbook (PDF)HR Observation Sheet (PDF)
Claiming CPD hours
2 hours (approximately 2–2.5 hours of learning) · Self-directed, non-accredited professional learning
Your certificate records these hours with a unique number anyone can check on the verification page. For an audit, keep your certificate and a copy of this course outline. Many professional associations accept self-directed learning toward annual CPD. Whether these hours count, and in which category, is decided by your own association — please check its current CPD policy.
A substantial corrective leadership-development course for managers and authority-holders whose exercise of authority has raised concerns — and for any leader who wants to examine their practice honestly. It is designed so that HR, people-and-culture or governance functions can assign it as structured professional development.
The course repeatedly connects behaviour → worker impact → organisational impact → long-term consequence → corrective leadership behaviour. It covers support requests, dismissive communication, challenge and inclusion, accountability, conflict resolution, review resistance, human buffers, reporting dead ends, organisational accommodation, procedural justice and faith-based relational crossover, with a corrective behaviour plan, a 90-day authority reset, a Manager Workbook and an HR Observation Sheet.
Educational information aligned with the NSW WHS psychosocial risk framework and SafeWork NSW guidance; not legal advice and not endorsed by SafeWork NSW. Original Spirit Led Institute frameworks are clearly distinguished from statutory terms. The course does not diagnose personality, assume intent or make findings about any individual. All examples are fictional.
Complete all 24 lessons and pass the 18-question final assessment (80%, with retries) for a Spirit Led Institute Certificate of Completion recording approximately 2–2.5 hours of Professional Development. Not accreditation, a qualification or SafeWork NSW certification.
Sharon Mackenzie SpiritRSPrac · Founder & Educator
- Diploma of Counselling
- Accredited Chaplain
- Narrative Practice Practitioner · Health & Harmony Colleges
- Advanced Aromatherapy Practitioner · Health & Harmony Colleges
- Trauma-Informed Care
Sharon Mackenzie is the founder and educator behind Spirit Led Institute. Her work draws on a Diploma of Counselling, narrative practice, accredited chaplaincy, trauma-informed care training. She develops practical education at the intersection of safeguarding, organisational culture, dignity, authority, psychosocial safety and individual healing.
Who this course is for
Managers, team leaders, senior leaders and executives; HR and people-and-culture professionals assigning corrective development; WHS, governance and board members; leaders in faith-based organisations, schools, charities and church settings.
What our students learn
- Explain how positional authority magnifies the impact of behaviour.
- Distinguish the Subordination Lens from Contributor-Centred Authority.
- Respond to support requests, challenge and accountability without diminishment or relational consequence.
- Participate in timely, fair conflict resolution and review.
- Recognise human buffers, reporting dead ends and organisational accommodation as risk information.
- Apply the NSW WHS psychosocial framework and understand why training alone does not control risk.
- Commit to an observable 90-day corrective behaviour plan.
Course outline
Module 1
Introduction: how to use this course
Professional development · 4 minutes
- Introduction: how to use this course
Module 2
Module 1 — Authority changes the weight of behaviour
Professional development · 5 minutes
- Module 1 — Authority changes the weight of behaviour
Module 3
Module 2 — Subordinate or valued contributor?
Professional development · 6 minutes
- Module 2 — Subordinate or valued contributor?
Module 4
Module 3 — Asking for support: the Help-Seeking Penalty
Professional development · 6 minutes
- Module 3 — Asking for support: the Help-Seeking Penalty
Module 5
Module 4 — Demeaning language and dismissive attitudes
Professional development · 6 minutes
- Module 4 — Demeaning language and dismissive attitudes
Module 6
Module 5 — What happens when someone challenges authority?
Professional development · 6 minutes
- Module 5 — What happens when someone challenges authority?
Module 7
Module 6 — Taking accountability
Professional development · 6 minutes
- Module 6 — Taking accountability
Module 8
Module 7 — Conflict resolution is a leadership responsibility
Professional development · 6 minutes
- Module 7 — Conflict resolution is a leadership responsibility
Module 9
Module 8 — Review Resistance
Professional development · 5 minutes
- Module 8 — Review Resistance
Module 10
Module 9 — Human Buffers and Reporting Dead Ends
Professional development · 6 minutes
- Module 9 — Human Buffers and Reporting Dead Ends
Module 11
Module 10 — Responsibility Without Authority and Knowledge-Burden Transfer
Professional development · 6 minutes
- Module 10 — Responsibility Without Authority and Knowledge-Burden Transfer
Module 12
Module 11 — When everyone learns to manage the manager
Professional development · 6 minutes
- Module 11 — When everyone learns to manage the manager
Module 13
Module 12 — The Peacekeeping Paradox
Professional development · 4 minutes
- Module 12 — The Peacekeeping Paradox
Module 14
Module 13 — Procedural justice: everyone is watching
Professional development · 4 minutes
- Module 13 — Procedural justice: everyone is watching
Module 15
Module 14 — Faith-based organisations: when work, church, family and community overlap
Professional development · 7 minutes
- Module 14 — Faith-based organisations: when work, church, family and community overlap
Module 16
Module 15 — Long-term consequences of the pattern
Professional development · 6 minutes
- Module 15 — Long-term consequences of the pattern
Module 17
Module 16 — NSW WHS legislation and SafeWork NSW psychosocial risk
Professional development · 7 minutes
- Module 16 — NSW WHS legislation and SafeWork NSW psychosocial risk
Module 18
Module 17 — From individual experience to organisational culture
Professional development · 5 minutes
- Module 17 — From individual experience to organisational culture
Module 19
Module 18 — Major case study: the valued employee who became “difficult”
Professional development · 8 minutes
- Module 18 — Major case study: the valued employee who became “difficult”
Module 20
Module 19 — Corrective leadership behaviour plan
Professional development · 7 minutes
- Module 19 — Corrective leadership behaviour plan
Module 21
Module 20 — The 90-day authority reset
Professional development · 6 minutes
- Module 20 — The 90-day authority reset
Module 22
Module 21 — The Responsible Authority Test
Professional development · 7 minutes
- Module 21 — The Responsible Authority Test
Module 23
Manager Workbook, HR Observation Sheet and references
Professional development · 6 minutes
- Manager Workbook, HR Observation Sheet and references
Module 24
Final assessment and leadership commitment
Professional development · 7 minutes
- Final assessment and leadership commitment· knowledge check
Please read before enrolling
This is an independent, non-accredited professional development course. Completion provides a Spirit Led Institute Certificate of Completion only. It does not provide an AQF qualification, a Statement of Attainment, professional registration, a licence or government accreditation.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in our terms limits those rights.
Whether any self-education expense is deductible depends on your individual circumstances and its connection to your current work. Please check current ATO guidance or seek independent tax advice.
